ARTWORK
APPROVAL
All proofs for custom logos must have signed approval before printing. Lead time for order processing begins once sign off is received.
FILE REQUIREMENTS
Vector EPS files are preferred to match corporate colors and ensure the highest possible print quality. PDF or TIFF formats at a minimum of 300 DPI will be accepted. Web images or animated GIFs will not be accepted. PLEASE NOTE: WE WILL NOT ACCEPT ANY MICROSOFT OFFICE SUITE DOCUMENTS WITH ARTWORK PASTED INTO THEM.
Click here for a PDF detailing artwork logo requirements.
CHARGES
Set up fee is billed with the first order. Once logo proof is approved and printed, the customer is responsible for the cost of any unused custom labels. Artwork, typeset or cleanup completed by In-Room Plus will be billed at $75.00 per hour. There is no charge for changes on the initial proof. Each additional change will incur a $15.00 charge.
FIRST AID & INTIMACY KIT LOGO INSERTS
Insert is printed on white glossy cover stock. Set-up fee for logo inserts is $175.00 for a 1-color insert. Add $50.00 to set-up fee for each additional color.
Metallic inks are not available.
JAR & TIN LABELS
Pressure sensitive labels set-up fee is $175.00 for one color. Add $50.00 for each additional color.
NOTE: Each label and box design is different and requires different fees. Please inquire for more information.
LOGO TRAVEL KIT HEADERS
All headers are printed on white high-gloss cover stock. Set-up fee is $175.00 for a 1 or 2-color header. Add $50.00 for each additional color.
SEND ARTWORK TO:
E-mail to: design@inroomplus.com
If mailing, send to:
Design Department, In-Room Plus, Inc.
2495 Main Street, Suite 217
Buffalo, New York 14214
CREDIT
To receive credit for products damaged in shipping, the shipper (ie. UPS) should be informed upon receipt of the products and In-Room Plus must be notified within 2 days from the receipt of the product.
DAMAGE
In-Room Plus, Inc. is not responsible for spoilage or damage as a result of improper storage, mishandling or neglect by the customer. All products are shipped with full consideration of the shelf life.
HEAT-SENSITIVE CANDIES
Heat Sensitive candies are shipped air freight during summer months when the temperature is high enough to affect the candy quality. In-Room Plus will pay the ground portion of the freight for customers under the terms of their frequent buyer program.
MINIMUM ORDER
Minimum Order is $100.00. Orders under $100.00 will be charged a $10.00 service fee.
PAYMENT TERMS
Net 30. Invoices must be paid in U.S. Funds within 30 days of invoice date. Invoice payments postmarked and/or received within 30 days of invoice date are considered paid in term. If any invoices become past due, future orders will be placed on credit hold until account is made current. Customers with invoices 60 days beyond terms will be placed on C.O.D. We accept Mastercard, Visa & American Express.
RETURNS
In-Room Plus will not accept returns unless notified by the customer and approved by In-Room Plus. Unauthorized returns will not be accepted. Returns must be made within 5 days of receipt of products. Returns are subject to a 25% restocking fee plus shipping.
SHIPPING TERMS
F.O.B. Buffalo, NY, or San Francisco, CA. Free freight under frequent buyer program terms with $400.00 minimum order.