The minimum order is $100.00. Orders under $100.00 will be charged a $10.00 service fee.

You can place your order by emailing your order to sales@inroomplus.com or you can call to place your order at 716-838-9433. Let us know what container you're looking to order, what product fill you want in it, and how many cases!

We deliver anywhere in the world! We are experts at Domestic and International shipping. *With International shipping we require shipment to a Freight Forwarder or to arrange pickup at our location in Buffalo, NY.

Send us your logo and we’ll make it happen! Custom logo label and screenprinted options are available. Vector EPS files are preferred to match corporate colors and insure the highest possible print quality. PDF or TIFF formats at a minimum of 300 DPI will be accepted.

Short answer: No! There are no set-up fees or additional charges for customized labels. Pricing you see listed in our catalog and on our website is the same price whether you customize your snacks with branding or not.

Once we receive your high quality logo, we will provide you with a proof with your custom label options. Or, our team can send you some of your selections customized with your logo so you can taste and try our delicious snacks!

There are no set-up fees or additional charges for customized labels.

At In-Room Plus, we speak your language! We ship all over the world. Whatever language you need your labels customized in, In-Room Plus can make it happen.

Absolutely! We provide products for just about anything. Have an idea? We are your branding and sourcing experts here to bring that idea to fruition. From custom curated gift boxes, retail, giveaways, corporate gifts, and more!

You can find the shelf life of all of our products here. All of our products range from 6-12 months and we guarantee your product will be delivered fresh every time!

Yes, we offer samples of our products, even customized samples with your logo! There are some restrictions; inquire with your sales representative to request samples today!

Yes. Shipping rates are usually about 10-15% the cost of goods. In the hotter months (April-November), our Heat Sensitive Shipping policy goes into effect, and we charge an additional $10.00 per insulated box with ice packs to keep your product from melting.

For first time orders, we ask for a two week lead time. Recurring orders will be shipped within 3 business days from receipt. We offer rush options too, just ask us! *Some restrictions apply if orders are placed during our busy seasons

Your UPS, FedEx, or Pallet tracking can be found at the bottom of your In-Room Plus Invoice. Tracking your shipment through the carrier will show you the most up-to-date information on your delivery's whereabouts.

We offer 30-day terms with an approved credit application. Payments can also be made by ACH or credit card. Just email hello@inroomplus.com to get set up in our secure payment portal.

If you need any open invoices emailed to you, you can email hello@inroomplus.com with your name, property name, and best email address to send it to and we’ll email it over right away!

In-Room Plus will not accept returns unless notified by the customer and approved by In-Room Plus. Unauthorized returns will not be accepted. Returns must be made within 10 days of receipt or the products, they will otherwise not be accepted. Returns are subject to a 25% restocking fee, plus shipping. Custom orders cannot be returned.

If you receive damaged goods in shipping please notify the freight company upon delivery and send us a photo right away. In-Room Plus is not responsible for spoilage or damage as a result of improper storage, mishandling, or neglect by the customer.

Proper storage conditions ensure quality product. Keep all inventory in a cool, dry place and avoid condensation.

We charge $10 per ice box to cover some of the cost to protect your delicious snacks. If your ship point is 1-2 days, your order will only ship UPS Ground on Monday, Tuesday, or Wednesday to ensure they don’t melt over the weekend. Many UPS warehouses are not cooled so we cannot take the risk. If your ship point is 3 days, we will ship your order Monday or Tuesday. If your orders are large enough for a pallet or a refrigerated truck, we will contact you about minimum order requirements and lead time. Please plan for longer lead times on these products during warm weather months! You will be notified if your order requires expedited shipping prior to it being sent out.

In-Room Plus is happy to pay upfront and stock screenprinted bags or shakers for you. The maximum amount of product on hand will be 1,000. If you haven’t purchased the screen printed items in 90 days, we will bill you for any remaining stock (bags in stock @ $0.50 per bag and cocktail shakers @ $1.25 per shaker). If you plan to make product changes, we will be happy to plan the inventory phase out with you so no packaging costs are incurred.

Net 30. Invoices must be paid in U.S. funds within 30 days of invoice date. If any invoices become past due, future orders will be placed on credit hold until the account is made current. We accept Mastercard, Visa, American Express, wire transfer, check, pcard, or ACH. Returned checks will incur a $40 charge. Past due invoices paid via credit card incur a 3% charge.